About CPR PRO TRAINER
Our Mission
At CPR PRO TRAINER, our mission is to teach high quality Basic Life Support (BLS)/CardioPulmonary Resuscitation (CPR), choking response and AED operations to the community with an emphasis on the hands-on skills.
Our Services
Our goal is to exceed our client’s expectations of excellence.
Our vision is to continue to be the recognized leader in ACLS / BLS / CPR and First Aid training throughout the region.
Our Team
Our team consists of highly skilled and experienced healthcare professionals who are dedicated to providing the best live saving skills.
Don't take our word for it
770-402-0966
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We love our customers, so feel free to visit during normal business hours.
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CPR PRO TRAINER
223 Scenic Highway, SUITE 100 Lawrenceville, Georgia 30046, United States
CPRPROTRAINER@GMAIL.COM Phone Number: 770-402-0966
Hours
Open today | 09:00 am – 05:00 pm |
Refund Policy
All classes are running as scheduled.
No Refund or Cancellation / Transfer Policy
Registration Agreement: Terms and Conditions
No Refund / Cancellation / No-Show / Transfer / Course Incomplete & Exam Failure Agreement:
This policy is non-negotiable, as expenses are generated to provide our programs. Please do not proceed with your registration if you cannot agree with these terms and conditions. This policy supersedes prior versions of this agreement. This policy applies to programs taken either: online, in-person, or a combination of both. This policy is effective upon submission of your registration and payment. If you are a corporation/organization, please get in touch with us for our corporate version of this policy.
Due to a vast outlay of expenses in providing courses, we therefore reasonably and detrimentally rely upon your tuition payment to fund your course's operations; consequently, we cannot extend any refunds, cancellations, incomplete, or transfers outside the scope of this policy.
NO REFUND / CANCELLATION: all registrations and sales are final. No refunds or credits are issued. We recommend you reschedule/transfer your course if you wish to cancel (see Transfers below). Terms, Tips, and Pointers:
- Please ensure your schedule accommodates the course date(s) BEFORE registering.
- You must ensure that this course is required and you are permitted to take this course. The course information page will provide information on this course.
- All funds paid will be forfeited upon cancellation. However, as a non-profit, we will issue you a donation letter (at the end of the tax year); we recommend you provide this letter to your tax professional to evaluate if the donation can be applied to your tax return.
- All funds paid will be forfeited upon cancellation. However, as a non-profit, we will issue you a charitable donation letter for possible use on your taxes; we recommend that you provide this letter to your tax professional to evaluate if the donation can be applied to your tax return.
- If we cancel a course, we will offer you the option to transfer to another course without a transfer fee.
TRANSFER: If you cannot attend the course/program for which you have registered for whatever reason (i.e., illness, scheduling conflict, etc.), AND if your program permits transfers (ACLS, BLS, PALS), then please get in touch with us at least 4 BUSINESS days BEFORE the start date of the program to arrange a transfer to another date/time a transfer fee will apply. Terms, Tips, and Pointers:
- If your program permits transfer (ACLS, BLS, PALS), then up to 2 transfers may be attempted; a transfer fee is applied on each transfer. All other programs are exempt from transfers.
- We cannot transfer your registration to another person.
- Once you transfer to another available course date, you are not permitted a cancellation at a later date.
- You will be charged the above transfer fee for each program transfer.
- Transfers are not eligible for cancellation.
- Please ensure your schedule accommodates your course/program date(s) BEFORE registering.
- You cannot transfer credits, discounts, scholarship funds, etc., to another course date.
- Transfers must be via phone at (770)402-0966. Please DO leave a message if no one can answer your call.
- Avoid emailing transfer requests as, at times, emails may end up in our junk/spam folder.
No show: No refund/credit/transfer for any student registered in any course/seminar/program is a "No Show" for whatever reason. Students are listed as a no-show under the following circumstances:
- Late/Tardy for a course,
- Failure to complete and bring all required program prerequisites to the course, or
- If you do not show up for your class.
Incomplete required course prerequisites: Some courses have pre-course prerequisites: (i.e., American Heart Association programs, such as ACLS, BLS, and PALS--both provider and instructor programs). If your course/program has required prerequisites, that MUST be completed before attending and brought with you to the course (see the prerequisites section in the program, listed on our website). If you do not fulfill those prerequisites, you will be listed as a no-show for the course, and no refund or transfer will be permitted. The presence of a program's prerequisites is verified at your program.
Late/Tardy for a course: Students who are tardy for a program are marked as absent/no-show and are not eligible for a refund or transfer to another course (we recommend you arrive 15-20 minutes before the start of your course. Note: Please allow ample travel time as traffic can be quite heavy for in-person programs). Many of the programs we offer (i.e., American Heart Association programs, IV Courses, seminars, etc.) have required content that you must be present when the content is presented; we are bound not to permit entry (and course completion) to those who are tardy.
INCLEMENT WEATHER: During inclement weather, on the day of your course, a recording will be left on our phone system to communicate to course status and delayed course start time.
- Typically, during inclement weather, our strategy is to delay the start time of the course; if a delay is not feasible, we will reschedule the course to another date and email you to ask you to select another course date and time.
- There are times when we may be able to offer the course remotely. However, this has to be approved by the provider of your course.
- In inclement weather, always call (770) 402-0966 for updates to our scheduled program. Typically if there is a change to a program, an announcement will be made on our phone system.
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